Frequently Asked Questions
Please read our FAQ before sending us a message.
Yes, no problem at all. At the checkout, just select ‘different address’ for the delivery and insert the recipients address.
If the order hasn’t been processed we may be able to change the delivery address. Please email email@example.com with your name, order number and the amendment you wish to make.
However please note if the order has been fulfilled we will not be able to make any changes to the delivery address.
Unfortunately not, we have carefully selected range a of our best-selling gifts. However if you saw something at our shops and wish to purchase it please email firstname.lastname@example.org and we will try to help.
Unfortunately we cannot offer this service, but please email your enquiry to email@example.com.
Unfortunately we can’t refund online purchases in the zoo.
Send us an email
For any queries about our products or delivery please get in touch with our team on.
Address: Online Shop Team, Paignton Zoo, Totnes Road, Paignton, Devon. TQ4 7EU.