Postage & Delivery

Delivery Charges:

  • 1st Class: £5.98 normally 1-2 working days
  • 2nd Class: £3.98 normally 3 -5 working days
  • Collection from Paignton Zoo: Free, normally next working day

Items ordered will usually be delivered by Royal Mail standard delivery. If you wanted signed for, or special delivery, please contact us for postage prices. SWEPL cannot be held liable for any delivery delays following dispatch. In the event of delayed delivery, please wait for a period of at least 14 days from the date of dispatch of your order before contacting us.

All prices listed include VAT (where applicable) but exclude delivery charges, which will be shown separately at checkout.

Orders must be placed before 12pm for the same day dispatch (Mon-Fri).

During holiday periods, dispatch may take a little longer.

We can only ship to UK addresses.